Discover Inside
Chapter 1. Differentiating Enterprise IT Projects
Distinguish between IT and process projects to understand enterprise IT project delivery's unique requirements, risks, and complexities.
Chapter 2. The Human Element in IT Projects
Understand the importance of people in successful project delivery, with a focus on defining entry criteria and building a high-performing project team.
Chapter 3. ITSM and Project Delivery
Explore how IT Service Management (ITSM) integrates with project management to support the delivery and maintenance of enterprise systems.
Chapter 4. Project Delivery Models
Examine various delivery models, including Agile, Waterfall, and Hybrid approaches, to determine which models best suit different project types.
Chapter 5. Project Disciplines and Roles
Identify the roles and responsibilities essential for effective IT project delivery, clarifying collaboration expectations among specialists, managers, and project participants.
Chapter 6. Project Deliverables
Outline the key deliverables for each project phase, from initiation to closing, ensuring alignment with project goals and quality standards.
Chapter 7. Project Participants
Understand the contributions of diverse team members, from business stakeholders to technology experts, and how each participant’s competencies drive project success.
Chapter 8. Project Assurance
Explore the pivotal role of a Project Assurance Manager in maintaining quality standards, managing risks, and ensuring project alignment with strategic objectives.
