Chapter 2

The Human Element in IT Projects

This chapter examines the human element in enterprise IT projects, focusing on how individual expertise influences project delivery. It differentiates between pure science, applied science, and artistic approaches, demonstrating their impact on project success.

It also explores the risks of rigidly adhering to standards, the importance of aligning skills with project needs, and the pitfalls of underqualified participants resorting to improvisation instead of structured approaches and best practices.

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