Chapter 2

The Human Element in IT Projects

This chapter examines how individual capability affects enterprise IT project delivery. It distinguishes between pure science, applied science, and artistic approaches, explaining their influence on project outcomes. The chapter discusses the risks of rigidly following standards without contextual understanding, the importance of matching specialist skills to project needs, and the consequences when underqualified participants rely on improvisation rather than structured delivery and accepted practices.

Copyright © 2025 Mae Gajo. All rights reserved. No part of the content may be copied, reproduced, transmitted, or stored in any form, including screenshots or recordings, without written consent from the author.