CHAPTER 1

Differentiating Enterprise IT Projects

This chapter defines enterprise IT projects and contrasts them with smaller-scale initiatives, including enhancements, production support, and business-led projects. It identifies key challenges in delivery and clarifies the specialist skills and resource structures required for success. It outlines how an organisation’s strategic direction and operational context must inform the design and selection of technology solutions. It also explains the distinct roles process specialists play depending on whether the project is led from an IT or a process perspective.

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