Chapter 8

Project Assurance

This chapter begins by addressing poor practices in enterprise IT projects that have led to the necessity for project assurance, offering a more structured approach to ensure alignment with project objectives and quality standards. It discusses how responsibilities currently managed by the PMO and Project Manager can limit effective quality oversight, and proposes a shift of these responsibilities to the Project Assurance Manager.

The chapter defines the Project Assurance Manager role, outlining essential qualifications and responsibilities. It also explains how project assurance can be practically integrated across each phase of the project lifecycle, from initiation through to closing, ensuring continuous quality management and improvement.