Chapter 2

The Human Element in IT Projects

This chapter explores the human element in enterprise IT projects, focusing on how individuals' expertise shapes project delivery. It distinguishes between pure science, applied science, and artistic approaches and illustrates how these methodologies impact project effectiveness.

The chapter highlights the risks of rigid adherence to standards, the importance of aligning skills with project needs, and the consequences of underqualified participants in specialist roles. It also demonstrates the downsides of improvisation in project delivery, emphasising the need for structured approaches to ensure successful enterprise IT projects.

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