• ✓ Engage the project stakeholders: Actively involve all relevant stakeholders to gather diverse perspectives. This initial engagement is critical for building rapport and aligning expectations.
• ✓ Gain an understanding of the issues, facts, details, and gaps: Conduct thorough assessments to identify the project's core issues and challenges. This involves reviewing documentation, interviewing team members, and analysing project metrics.
• ✓ Create a recovery approach: Develop a comprehensive strategy that outlines the steps needed to address the identified issues. This approach should be realistic and tailored to the project's specific context.
• ✓ Document and present the recovery approach: Document the recovery plan and present it to stakeholders for feedback. This promotes transparency and allows for adjustments based on input from those involved.

• ✓ Analyse the root cause of issues: Use techniques such as root cause analysis to identify the underlying causes of the project's problems. Understanding these root causes is essential for developing effective solutions.
• ✓ Document and present the root cause analysis outcomes: Share findings with the team and stakeholders. Clear communication of root causes helps everyone understand the context and rationale behind proposed changes.

• ✓ Plan recovery, top-down and bottom-up: Develop a recovery plan that incorporates both executive direction and team input. This dual approach ensures buy-in from all levels of the project organisation.
• ✓ Create a recovery plan: Outline specific actions, timelines, and responsibilities in a detailed recovery plan. This document should serve as a roadmap for moving forward.
• ✓ Document and present the recovery plan: Ensure the recovery plan is accessible and communicated to all team members. This will promote accountability and set clear expectations.

• ✓ Implement the recovery plan: Execute the recovery actions outlined in the plan, focusing on prioritised tasks to ensure swift progress. Regular check-ins can help identify issues early.
• ✓ Assess the effectiveness of the recovery plan: Continuously monitor the project's progress against the recovery plan. Use key performance indicators (KPIs) to evaluate the impact of implemented changes.
• ✓ Make adjustments to the recovery plan: Be flexible and willing to adapt the plan based on feedback and outcomes. This iterative process helps refine the approach and ensures alignment with project goals.

• ✓ Support project recovery: Continue to provide guidance and support to the project team, fostering a collaborative environment that encourages ongoing improvement and learning.

Project Cloud Nine

• Activities
  • ✓ Victor engages with key stakeholders across departments, including finance, HR, and operations, to gather insights into their specific challenges and expectations from the cloud system.
  • ✓ He conducts interviews, surveys, and workshops to uncover the issues, facts, details, and gaps that plague the project.
  • ✓ Victor develops a recovery approach, outlining the necessary steps and setting clear objectives.
  • ✓ He documents the recovery approach and presents it to the project team to ensure transparency.
• Key Performance Indicators
  • ✓ Stakeholder engagement level: 85% participation in initial discussions.
  • ✓ Identification of crucial project issues: 10 significant issues documented.

• Activities
  • ✓ Victor thoroughly analyses the root causes behind the project's problems, involving the project team in brainstorming sessions and data reviews.
  • ✓ He documents the findings and presents a detailed root cause analysis report to all stakeholders, highlighting areas that require immediate attention.
• Key Performance Indicators
  • ✓ Completion of root cause analysis: 100% of identified issues addressed.
  • ✓ Reduction in miscommunication incidents: Target 75% improvement based on feedback.

• Activities
  • ✓ Victor formulates a comprehensive recovery plan, incorporating top-down directives from management and bottom-up feedback from team members.
  • ✓ He details specific actions to address the identified issues, including setting realistic timelines and resource allocations.
  • ✓ The recovery plan is documented and presented to all stakeholders for feedback and buy-in.
• Key Performance Indicators
  • ✓ Approval rate of the recovery plan: 90% of stakeholders express support.
  • ✓ Timeframe adherence: All planned actions have specific deadlines established.

• Activities
  • ✓ Victor leads the team in implementing the recovery plan, assigning specific tasks aligned with team members' strengths and expertise.
  • ✓ He sets up daily stand-ups and weekly progress reviews to ensure the team stays on track and meets critical milestones.
  • ✓ Victor regularly monitors vital project metrics such as task completion rates, budget utilisation, and resource efficiency.
  • ✓ Based on ongoing feedback and performance metrics, Victor adjusts the recovery plan as needed, immediately addressing any new risks or issues.
• Key Performance Indicators
  • ✓ Task completion rate: 90% of tasks completed within scheduled timelines.
  • ✓ Budget variance: No more than 5% above the revised budget.
  • ✓ Resource utilisation: 85% efficiency with minimal idle time.

• Activities
  • ✓ Victor provides ongoing support to ensure the project progresses steadily towards completion.
  ✓ He focuses on sustaining the momentum, ensuring that residual issues are handled swiftly and that the project team is well-equipped to manage future challenges.
  • ✓ Victor also prepares the final project health report, summarising the progress, lessons learned, and recommendations for maintaining stability post-recovery.
• Key Performance Indicators
  • ✓ Project stability: 100% of critical issues resolved.
  • ✓ Stakeholder satisfaction: 90% approval rating from the leadership team and project participants.